Sydbank efterlever ikke Konkurrencerådets påbud af 23. juni 2021

Konkurrencerådet har afgjort, at Sydbank ikke efterlever Konkurrencerådets påbud fra 2021 om at give en agent for et betalingsinstitut adgang til bankens betalingskontotjenester.

Hent afgørelse Læs pressemeddelelse 
Lucene.Net.Store.LockObtainFailedException: Lock obtain timed out: NativeFSLock@C:\Octopus\Applications\KFST.Production\KFST\shared\u13\RulingNewIndex\write.lock: System.IO.IOException: The process cannot access the file because another process has locked a portion of the file. : 'C:\Octopus\Applications\KFST.Production\KFST\shared\u13\RulingNewIndex\write.lock'
   at System.IO.Strategies.FileStreamHelpers.Lock(SafeFileHandle handle, Boolean _, Int64 position, Int64 length)
   at Lucene.Net.Store.NativeFSLock.Obtain()
 ---> System.IO.IOException: The process cannot access the file because another process has locked a portion of the file. : 'C:\Octopus\Applications\KFST.Production\KFST\shared\u13\RulingNewIndex\write.lock'
   at System.IO.Strategies.FileStreamHelpers.Lock(SafeFileHandle handle, Boolean _, Int64 position, Int64 length)
   at Lucene.Net.Store.NativeFSLock.Obtain()
   --- End of inner exception stack trace ---
   at Lucene.Net.Store.Lock.Obtain(Int64 lockWaitTimeout)
   at Lucene.Net.Index.IndexWriter..ctor(Directory d, IndexWriterConfig conf)
   at Examine.Lucene.Providers.LuceneIndex.CreateIndexWriterWithOpenMode(Directory d, OpenMode openMode)
   at Examine.Lucene.Providers.LuceneIndex.CreateIndexWriter(Directory d)
   at Examine.Lucene.Providers.LuceneIndex.CreateIndexWriterWithLockCheck()
   at Examine.Lucene.Providers.LuceneIndex.get_IndexWriter()
   at Examine.Lucene.Providers.LuceneIndex.CreateSearcher()
   at System.Lazy`1.ViaFactory(LazyThreadSafetyMode mode)
--- End of stack trace from previous location ---
   at System.Lazy`1.CreateValue()
   at KFST.Umbraco.Components.Templates.RulingStatusDetails.RulingStatusDetailsSpotDocTypeGridEditorViewComponent.GetStatus(String caseComplexId) in /src/src/KFST.Umbraco/Components/Templates/RulingStatusDetails/RulingStatusDetailsSpotDocTypeGridEditorViewComponent.cs:line 59
   at KFST.Umbraco.Components.Templates.RulingStatusDetails.RulingStatusDetailsSpotDocTypeGridEditorViewComponent.Invoke(RulingStatusDetailsSpot model, String viewPath) in /src/src/KFST.Umbraco/Components/Templates/RulingStatusDetails/RulingStatusDetailsSpotDocTypeGridEditorViewComponent.cs:line 46
   at lambda_method4037(Closure, Object, Object[])
   at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentInvoker.InvokeSyncCore(ObjectMethodExecutor executor, Object component, ViewComponentContext context)
   at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentInvoker.InvokeAsync(ViewComponentContext context)
   at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentInvoker.InvokeAsync(ViewComponentContext context)
   at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentHelper.InvokeCoreAsync(ViewComponentDescriptor descriptor, Object arguments)
   at AspNetCore.Views_Partials_grid_editors_base.ExecuteAsync() in C:\Octopus\Applications\KFST.Production\KFST\1.3.0.571\Views\Partials\grid\editors\base.cshtml:line 14

Sydbank fik i juni 2021 et påbud af Konkurrencerådet om at sikre, at en agent for et betalingsinstitut har adgang til bankens betalingskontotjenester på objektive, ikke-diskriminerende og proportionale vilkår. Det påbud har banken ikke efterlevet, og derfor har rådet truffet beslutning om at anmelde banken til politiet.

Et betalingsinstitut er eksempelvis en virksomhed, der laver pengeoverførelser eller sørger for, at netbutikker kan modtage penge fra deres kunder.

Betalingsinstitutter og disses agenter har under visse vilkår krav på at få adgang til bankers betalingskontotjenester. En bank kan opstille vilkår for adgangen, så længe de er objektive, ikke-diskriminerende og proportionale. Det følger af betalingslovens § 63.

I februar 2022 modtog Konkurrence- og Forbrugerstyrelsen en henvendelse fra agenten for betalingsinstituttet om, at Sydbank ikke har efterlevet Konkurrencerådets påbud fra 2021. Syv måneder efter påbuddet havde agenten for instituttet fortsat ikke fået adgang til bankens tjenester.

Da Sydbank stadig ikke har efterlevet Konkurrencerådets påbud og derved fortsat overtræder betalingslovens § 63, har rådet anmeldt overtrædelsen til National enhed for Særlig Kriminalitet (NSK) med henblik på bødestraf. Det er anden gang, at Konkurrencerådet politianmelder en bank for at overtræde betalingslovens § 63.

Konkurrencerådet har siden 1. januar 2021 haft det overordnede ansvar for Konkurrence- og Forbrugerstyrelsens administration af betalingsloven.

Lucene.Net.Store.LockObtainFailedException: Lock obtain timed out: NativeFSLock@C:\Octopus\Applications\KFST.Production\KFST\shared\u13\RulingNewIndex\write.lock: System.IO.IOException: The process cannot access the file because another process has locked a portion of the file. : 'C:\Octopus\Applications\KFST.Production\KFST\shared\u13\RulingNewIndex\write.lock'
   at System.IO.Strategies.FileStreamHelpers.Lock(SafeFileHandle handle, Boolean _, Int64 position, Int64 length)
   at Lucene.Net.Store.NativeFSLock.Obtain()
 ---> System.IO.IOException: The process cannot access the file because another process has locked a portion of the file. : 'C:\Octopus\Applications\KFST.Production\KFST\shared\u13\RulingNewIndex\write.lock'
   at System.IO.Strategies.FileStreamHelpers.Lock(SafeFileHandle handle, Boolean _, Int64 position, Int64 length)
   at Lucene.Net.Store.NativeFSLock.Obtain()
   --- End of inner exception stack trace ---
   at Lucene.Net.Store.Lock.Obtain(Int64 lockWaitTimeout)
   at Lucene.Net.Index.IndexWriter..ctor(Directory d, IndexWriterConfig conf)
   at Examine.Lucene.Providers.LuceneIndex.CreateIndexWriterWithOpenMode(Directory d, OpenMode openMode)
   at Examine.Lucene.Providers.LuceneIndex.CreateIndexWriter(Directory d)
   at Examine.Lucene.Providers.LuceneIndex.CreateIndexWriterWithLockCheck()
   at Examine.Lucene.Providers.LuceneIndex.get_IndexWriter()
   at Examine.Lucene.Providers.LuceneIndex.CreateSearcher()
   at System.Lazy`1.ViaFactory(LazyThreadSafetyMode mode)
--- End of stack trace from previous location ---
   at System.Lazy`1.CreateValue()
   at KFST.Umbraco.Components.Templates.AppealHistory.AppealHistorySpotDocTypeGridEditorViewComponent.GetModelForNewDocType(AppealHistorySpot model, Pages_structuredContent_rulingItemNew rulingItem) in /src/src/KFST.Umbraco/Components/Templates/AppealHistory/AppealHistorySpotDocTypeGridEditorViewComponent.cs:line 92
   at KFST.Umbraco.Components.Templates.AppealHistory.AppealHistorySpotDocTypeGridEditorViewComponent.Invoke(AppealHistorySpot model, String viewPath) in /src/src/KFST.Umbraco/Components/Templates/AppealHistory/AppealHistorySpotDocTypeGridEditorViewComponent.cs:line 39
   at lambda_method1543(Closure, Object, Object[])
   at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentInvoker.InvokeSyncCore(ObjectMethodExecutor executor, Object component, ViewComponentContext context)
   at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentInvoker.InvokeAsync(ViewComponentContext context)
   at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentInvoker.InvokeAsync(ViewComponentContext context)
   at Microsoft.AspNetCore.Mvc.ViewComponents.DefaultViewComponentHelper.InvokeCoreAsync(ViewComponentDescriptor descriptor, Object arguments)
   at AspNetCore.Views_Partials_grid_editors_base.ExecuteAsync() in C:\Octopus\Applications\KFST.Production\KFST\1.3.0.571\Views\Partials\grid\editors\base.cshtml:line 14